Support Center

Hosting Caribbean provides unlimited support to existing and non existing customers. Please don’t hesitate to contact us in case of any questions!

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Email Support

Send us an email and we will reply within 2 business days
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FAQ

A complete overview of the most frequent asked questions
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Call Center

Give us a call whenever you are in need of information or help
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Support Ticket

Existing customer? Submit a support ticket and we will help you even faster!

Can`t find the answer you are looking for?

Visit our FAQ, submit a ticket or contact us!

Quick Answers

A quick overview of the most frequent asked questions. For a full overview you can visit our complete FAQ section.

Your order

  • I just ordered a service, when will it be deliverd?
  • I am in the process of ordering, but the checkout is not working
  • I am missing a service that you should offer
  • I would like to have a separate quotation for multiple services
  • Where can I find the terms & conditions?

Payment

  • Am I able to pay for your services directly online?
  • Is there any set up fee included with my service?
  • Can I get a discount on your services?
  • Where can I apply my coupon code?
  • Where can I change my payment preference?

Subscription

  • Where can I find my subscription details?
  • Am I able to cancel my subscription anytime?
  • Will I still have access to my website after cancelling the subscription?
  • How can I upgrade my current subscription?
  • Is it possible to downgrade my subscription?