Support Center

Hosting Caribbean provides unlimited support to existing and non existing customers. Please don’t hesitate to contact us in case of any questions!


Email Support

Send us an email and we will reply within 2 business days


A complete overview of the most frequent asked questions

Call Center

Give us a call whenever you are in need of information or help

Support Ticket

Existing customer? Submit a support ticket and we will help you even faster!

Can`t find the answer you are looking for?

Visit our FAQ, submit a ticket or contact us!

Quick Answers

A quick overview of the most frequent asked questions. For a full overview you can visit our complete FAQ section.

Your order

  • I just ordered a service, when will it be deliverd?
  • I am in the process of ordering, but the checkout is not working
  • I am missing a service that you should offer
  • I would like to have a separate quotation for multiple services
  • Where can I find the terms & conditions?


  • Am I able to pay for your services directly online?
  • Is there any set up fee included with my service?
  • Can I get a discount on your services?
  • Where can I apply my coupon code?
  • Where can I change my payment preference?


  • Where can I find my subscription details?
  • Am I able to cancel my subscription anytime?
  • Will I still have access to my website after cancelling the subscription?
  • How can I upgrade my current subscription?
  • Is it possible to downgrade my subscription?